Fractional & Interim COO Services

Silver Tiger Consulting's founder, Cori DiDonato provides our flagship Fractional and Interim COO services. A fractional or interim COO role is designed to create efficiency, free up the owner's time, and maximize profits for any stage of a business's life-cycle- even if you are running out of cash.

As a fractional COO, Cori is an experienced, top-level expert in operations management, business strategy, marketing, finance, information technology, process improvement, and change management who can pull together all aspects of the business to achieve the CEO's goals and visions for the company. As a fractional COO she works on a part-time basis long-term for a company. As an Interim COO, Cori works part-time and for a limited duration, typically during a certain business stage or during a key staff transition. Even businesses with limited resources can get the benefit of top-tier operational leadership that is this missing change agent link between all these function of your business.

When a business owner or CEO hires Cori DiDonato to serve as their fractional or interim COO (Chief Operating Officer), they are hiring an operator who can galvanize execution on the CEO's vision for the company across all functions: HR, Marketing, Finance, IT, and Operations.

As a fractional COO (longer term part-time) and Interim COOs (short term part-time to handle a specific business stage or key employee transition) Cori provides the following services, often augmented by other specialists on the Silver Tiger Consulting team:

a.) identifying and fixing operational and financial challenges in a business
b.) improve and eliminating key strategic problems with a business's pricing/accounts receivable/staffing/service/sourcing model

c.) drive revenue and profit simultaneously through marketing, technology, HR, business operation enhancements, and financial initiatives.

Our customer for this type of service typically an owner of a medium sized business with gross revenues anywhere from $1,000,000.00 to $225,000,000.00.

Cori's Past Projects in this Role for Clients Have Included:

Providing turnaround services to CEOs and business owners whose organizations are in financial distress and concerned about making their next payroll run and paying key suppliers. She has created solutions that have allowed companies in these same situations to not only get through similar trying times but ultimately thrive as profitable businesses with cash reserves.
Providing fractional COO services to CEOs and business owners who are in transition, attempting to obtain or renegotiate financing terms, thinking of impending retirement, dealing with key staff retirements, dealing with death or incapacitation of an owner or co-owner, and generational transfer of business.
Working with potential business owners (those looking to purchase a business) to create a business plan and budget projections to obtain new financing
Working with current CEOs and CFOs to evaluate new software solutions, including ERP solutions and acting as the owner's project manager during the implementation process.
Working with CEOs, COOs, and CFOs to directly manage new technology roll-outs and implementations company-wide.
Working with current CEOs and business owners to establish and implement financial controls for a growing business
Working with current CEOs to rapidly bring past due accounts receivables current and shore up financial processes.
Working with current CEOs to train staff to implement a faster and more efficient invoice/accounts receivable process
Assisting CEOs, CFOs, COOs, and business owners who have newly acquired a business with continuing and improving operations and minimizing service disruptions
Working with CEOs and business owners to scale a business beyond their first 10M in revenue
Working with CEOs, Sales teams, and Marketing teams to create an automated warm lead generation process into the business to eliminate cold calling and other labor-intensive sales and marketing activities
Assisting CEOs, COOs, CFOs, and business owners with documenting and then automating existing business processes, including generating and handling new sales and customers, obtaining payment from customers on services rendered, onboarding new employees and customers, automating or establishing month-end closing processes, getting benefits and other HR related processes, procedures, and programs in place (ex: payroll setup), and automating daily operations tasks done by employees or the owner.
Assisting mid-sized business owners with preparing a succession plan and exit strategy for selling their business and/or retiring from business.

Our consulting arrangements typically start with an initial prepaid fee that covers the first consulting engagement period and situational assessment.

Think a fractional or interim COO might be the solutions for your organization? Contact Cori DiDonato today for a complimentary consultation session and see what we can do together!